Last Updated: [11/27/2023]
No Refunds for Digital Products: Once you have made a payment for a digital product on our platform, we do not offer refunds. This policy applies to various digital goods, including but not limited to:
We encourage you to carefully review product descriptions, sample materials, and user reviews before making a purchase to ensure that it meets your expectations.
No Refunds for Digital Services After Delivery Acceptance: For digital services provided by freelancers or service providers on our platform, we do not provide refunds once the service has been delivered and accepted by you. We consider the service accepted when:
We recommend open and clear communication with service providers to address any concerns or issues before accepting the final delivery.
Our no-refund policy is firm for digital products and digital services. However, we may consider exceptions in the following circumstances:
If you believe your situation qualifies for an exception or if you encounter any issues with digital products or services, please contact our support team at [Support@fireprenair.com]. We are here to assist you and address your concerns.
We reserve the right to update or modify our refund policy at any time. Any changes will be effective upon posting on this page, with the updated date noted at the top of the policy.
By using our platform and making purchases, you agree to adhere to this refund policy.